"For several years. Kathy has provided expert, well-received Respectful Workplace and Conflict Resolution training services along with mediation services to the management and staff of the Town of Gander. Such a breath of fresh air to be able to trust her seasoned judgement and to know that she will find a way to meet our needs no matter what pops up along the way.
Kathy Hickman is a committed professional who always listens deeply to our needs/preferences, proposes a detailed, useful solution and delivers exactly what we have negotiated on time, on budget, and as promised.
All feedback on her work with us is dependably positive because of her depth of knowledge, years of experience, and engaging manner. Organized/detail minded, easy to deal with, a concise communicator, and dedicated to meeting our needs - Kathy is always a pleasure to deal with.
Focused and interactive, Kathy fully engaged our very diverse, large team in active learning sessions that they really enjoyed. Easy to deal with and always bringing a sense of humor, I enjoyed working with Kathy and have contracted her several times.”
“When finding my way through a very difficult work situation, Kathy’s coaching/mentoring gave me ideas and directions that I had never thought of. In our private sessions, she expertly and caringly moved me forward in helping me set work goals, review my situation, explore my options, and choose actions. Step-by-step she helped move me forward so that I am now in the best working place of my life – thank you Kathy.”
“Wow, flawless execution! Under tight timelines while designing/managing a community project with new team members who had never delivered a similar project, Kathy gave serious attention to creating a shared team vision and crafting a detailed Project Charter/Calendar. Consequently, our team was confident and clear on their respective tasks and timelines. Continually communicating and monitoring project progress/details, Kathy ensured our project was expertly delivered and well-received. Bringing a creative, cooperative, and caring spirit along with a wealth of professional research/facilitation/management experience to our project, I look forward to working with Kathy on future projects.”
“The Town of Paradise contracted Kathy to plan, prepare, and deliver Respectful Workplace training sessions for our organization. An engaging and skilled trainer, she guided participants in an interactive, focused style using varied individual and group activities. Kathy understands working with diverse, multiage learners and interacted well with all staff and Council, helping us to implement our Respectful Workplace Policy. We would highly recommend her work and have contracted her many times.”
"Over the past few years, Workplace Health, Safety and Compensation Commission contracted Kathy Hickman of Consulting Services for many training areas such as 'Respectful Workplace Culture', 'Coaching Essentials', 'Diversity at Work', and 'Powerful Presentations'. Kathy is a dynamic, energetic and engaging facilitator who draws on her vast professional experience with teams and organizations to develop engaging and relevant learning experiences in her training and facilitation. The feedback and training evaluations are always positive as Kathy gives great attention to the planning, delivery and follow up of her sessions to ensure our needed outcomes are completely satisfied. Additionally, Kathy brings a warm energy, professionalism and sincere interest in her participants' learning in her training work - she is a joy to work and learn with and brings effective results to employees and organizations."
"For several years, Kathy has brought her wealth of professional experiences and her active commitment to her Board membership role with the Alzheimer Society NL. Dedicated to improving the effectiveness of our Board's work, Kathy recently initiated and conducted a Board assessment (using Monkey Survey) so we can better focus our Board's efforts to serve our mandate of supporting those affected by differing forms of dementia. Additionally, Kathy helped to create the Terms of Reference for the Board's contracting a consultant to facilitate the development of our Strategic Plan. Serving on the Governance and Nomination Committee, Kathy participated in a needed, complete review of all Alzheimer Society NL bylaws and policies in order to update and improve our governance and operational documents. Finally, and importantly, Kathy actively supports the Alzheimer Society NL by attending our events such as the Coffee Break kick off and the Walk for Memories. Eager to contribute, Kathy is a pleasure to deal with and a valued member of the Alzheimer Society NL Board."
"Always professional and positive spirited, Kathy really cared about my success and helped me feel encouraged and hopeful about my job search...Investing in this important coaching has really given me direction and focus - I strongly recommend contracting Kathy Hickman at Hickman Consulting Services."
"Kathy was integral to the outstanding success of TEDxStJohns 2013, 2014 and 2015. TEDx is a not-for-profit organization that sets out to inspire people, communities and the world. Kathy advised on Board organizational structure, HR issues and team management strategies. Kathy, for the third consecutive year, helped our team define our project success criteria, team charter and concept theme. Additionally, she developed and facilitated a very effective project debriefing and board evaluation which has invigorated the team for next year."
"From my first communications with Kathy she was professional and totally devoted to fully satisfying the diverse needs of my group of international entrepreneurs. Her Time Management/Work Life Balance expertise and 'Managing Priorities' session was engaging and expert - just like her marketing says she would be. I will definitely be seeking Kathy's input on further sessions and recommend her strongly for soft skills training."
"Throughout our months of working together, Kathy was professional, responsive to all communications and a powerhouse of solutions for our issues. She was well received by our staff of 40 and has really helped us to move forward - additionally, she is very flexible, informed and a pleasure to work with. You will move smoothly forward by working with Kathy - on time, on budget and on target."
"As co-chair of Belles with Balls NL, I have relied on Kathy to volunteer as our Emcee during our annual symposiums and to fully support our fundraising efforts for Ovarian Cancer Research and Education in NL. Kathy has contributed in significant time and fundraising for several years. She always comes through on her promises and brings a uniqueness to our fundraising efforts without prompting or hesitation. Her professionalism, together with her good humour, always adds to our events."